English translation for your convenience. The legally binding version is the German one.

General Terms and Conditions

Last updated: 15 September 2026

1. Scope and provider

These Terms govern the use of the application “Everglow” at everglowstories.app (the “App”) provided by Squadhouse Media GmbH & Co. KG, Ehrenbergstraße 18, 78532 Tuttlingen, Germany, email welcome@everglowstories.app (“we”, “us”). Deviating terms of the user do not apply. The language of the contract is German; versions in other languages are provided for ease of understanding only, and the German version prevails.

2. Description of the service

Everglow generates private, interactive stories using artificial intelligence. The user selects scenarios or creates their own, steers the course of the story through their input, and may use additional features (e.g. read-aloud, image generation). Content is machine-generated; we owe the provision of the generation service, not any particular artistic result. Generated stories are intended exclusively for the user’s private, non-commercial use.

3. Adults only (18+)

The App contains, and can generate, adult content. Use is permitted exclusively to persons aged 18 and over. Legal age must be confirmed in a binding manner upon registration; an untruthful confirmation entitles us to terminate the account without notice.

4. Account

An account is required in order to use the App. Access credentials must be kept confidential; the account is not transferable. The user may delete their account in the App at any time; deletion becomes final after a grace period of 7 days. Within that period the user may reverse the deletion by signing in again.

5. Sparks (virtual credit)

5.1 Services within the App are paid for with a virtual credit (“Sparks”). Sparks are not e-money, cannot be paid out and cannot be transferred to other accounts.

5.2 On registration we credit a starting balance with which the user can try out the App; its amount is shown in the App. Beyond this, Sparks can be purchased as individual packs or are credited monthly as part of a subscription. Sparks do not expire and there is no upper limit on accumulated credit.

5.3 If a subscription is cancelled, Sparks already credited remain available for use for as long as the account exists. If the account is deleted, any remaining credit lapses without compensation; a refund is made only where this is mandatory by law.

5.4 The current prices of packs and subscriptions in euros, as well as the prices of individual actions in Sparks (e.g. chapter, creating your own story, image, read-aloud), are displayed in the App before the respective action. All euro prices include statutory VAT. Price changes take effect for the future only; running subscriptions keep their price until a change is announced.

5.5 If a paid action fails for technical reasons, the Sparks reserved for it are not debited or are refunded automatically. This does not apply where an action is aborted because of a breach of clause 7 (clause 7.3).

6. Subscriptions

Subscriptions run for one month and renew automatically for a further month each time until they are cancelled. Cancellation is possible at any time in the App with effect from the end of the current billing period; a cancellation button is provided in the credit section. Sparks are credited per billing month.

7. Permitted use and prohibited content

7.1 The App serves the private fictional entertainment of adults. Fictional content — including dark, explicit or controversial content — is permitted within the limits of the law.

7.2 Prohibited is any use to generate, or attempt to generate: (a) depictions of child sexual abuse or sexualised depictions of minors — in any form, including purely fictional ones; (b) content whose creation or possession is prohibited by law; (c) instructions for serious criminal offences with real-world application.

7.3 Our systems check input and output automatically for breaches of clause 7.2 (a). Where a breach is detected, the content is not generated or not stored. For the review and generation effort incurred we deduct a processing fee in the amount of the respective action price from the Spark balance; if the user believes the detection to be an error, they may raise it with support, and we refund the fee if the breach is not confirmed. In the case of repeated breaches we may, after a warning, suspend the account or terminate it without notice; clause 5.3 sentence 2 applies accordingly.

7.4 Also prohibited are: circumvention of technical protection measures, automated bulk retrieval, resale of services, and the submission of content that infringes third-party rights (e.g. in uploaded images).

8. The user’s own content

The user is responsible for content they enter or upload (input, own scenarios, images). They grant us the simple rights of use required for operation (storage, technical processing, transmission to the AI service providers used). We do not publish such content.

9. Availability and changes

We owe availability in line with the state of the art, but not uninterrupted operation. We may develop the App further and change features, provided the purpose of the contract is preserved; material adverse changes will be announced.

10. Liability

We are liable without limitation in cases of intent, gross negligence and injury to life, body or health. In cases of ordinary negligence we are liable only for the breach of material contractual obligations (cardinal obligations), limited to the foreseeable damage typical of this type of contract. Liability under the German Product Liability Act remains unaffected. AI-generated content is fiction; we give no warranty as to its factual accuracy.

11. Right of withdrawal

Consumers have a statutory right of withdrawal. Details are set out in the withdrawal policy. Important: when purchasing Spark packs, the right of withdrawal expires if the user expressly consents to us beginning provision before the withdrawal period has expired and acknowledges that the right thereby lapses (section 356 (5) of the German Civil Code); consent is obtained during the purchase process by means of a checkbox and stored together with its timestamp.

12. Changes to these Terms

Changes to these Terms will be announced to the user in text form at least 4 weeks before they take effect. If the user does not object within that period, the changes are deemed accepted; this will be pointed out in the announcement. In the event of an objection, either party may terminate the contractual relationship by ordinary notice.

13. Payment processing

Payments are processed via the payment service provider Stripe Payments Europe Ltd. The payment methods offered there apply. Card details are processed exclusively by Stripe and do not reach us.

14. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods; in relation to consumers, mandatory consumer protection provisions of their country of residence remain unaffected. Should individual provisions be invalid, the remainder of the contract stays in force.